It is common that your order is completed but the buyer has not left a review.
All those who have worked regularly have such experience. Accepting this becomes a bit difficult for newbies. Because we know that reviews (especially 5-star reviews) are critical to raising a profile and getting more work in a new situation.
But many people are confused that what should we do without giving buyer reviews. In this post, I will discuss a bit about whether it is okay to ask for a review at some point. Why do you want a review? How do you want it? Let's discuss the downsides and caveats of asking for reviews.
Now the question may come, is it legal or illegal to ask for a review? Will there be any damage to your account if you want a review? Let's discuss this in detail, hopefully, you will get answers to all your questions.
Would you like a review in any case?
1) If the order is auto-completed:
Many times it is seen that you deliver the work and after three days Fiver auto-completes the order. In this case, most of the time what happens is that the buyer is busy and cannot check the order. When he comes online later, the review is skipped or forgotten. In such a case, I suggest you send a message to the buyer as soon as the order is complete.
In the message, ask if she was happy with your work and if she received your delivery. Asking for reviews in this message is not appropriate. If you get a reply from the buyer, after confirming his satisfaction, you can ask him for a review later.
2) If the buyer is happy with you:
If you are sure that the buyer is happy with you and satisfied with your work, and also did not give too many revisions, then you can ask the buyer for a review.
3) Tipped but not reviewed:
This is also a common issue. Many are seen posting in the group that their buyer tipped them but did not leave a review. In fact, there are many new buyers who have tipped because they were satisfied with your work somehow by seeing the tip option. But he didn't find the review option or he doesn't know how to give it. In this case, try to remind your buyer about the review.
4) Buyers are new:
If you click on the buyer's profile name and check, you will see that most of the buyers are new to Fiver. In this case, new buyers usually don't know how to leave a review on Fiver. So they skip this issue. So you can ask new buyers for reviews.
Why Ask for Reviews:
There is really only one reason to ask for reviews. That is to collect 5-star reviews and promote your profile. And this is one thing that every novice seller knows very well how important it is. Even not only new sellers but also old sellers are very important to get reviews to maintain good standing.
Is it legal to ask for a review:
You can ask for a review or feedback, but you can't ask for positive feedback or a 5-star review. This will fall under Fiber's Direct Review Manipulation Terms Violation and you will receive a warning, which is highly detrimental to your account. So you can only remind the buyer about the review but not indicate that you are asking for a 5-star review or a positive review.
How to ask for reviews:
As I said above, you cannot ask for 5-star reviews or positive reviews, so you must be careful while asking for reviews. In this case, the question may arise of how to ask for a review. I am trying to write a small sample below, you can go back and forth and write it in other ways if you want. But definitely do not ask for positive or 5-star reviews. Remember if you do this, you will definitely get a warning and your account may be disabled.
Example: “I hope you were happy with my work quality and provided service. If you need further help, feel free to inform me. But if the work was perfect as per your expectations please don’t forget to take a minute to leave your valuable feedback on the order page as per your satisfaction level.”
Here's an example: You can write this type of speech very politely and politely, within the rules, and arrange it to your liking and ask the buyer for a review. In this case, a fiver will not cause any problems.
Negative aspects of asking for reviews:
There are also negative aspects of asking for reviews and they are discussed below:
1) Loss of buyer trust:
Many buyers think that asking for reviews is pointless. If you are satisfied with the work, it is normal to give a review. If you ask them for a review, they get angry about it. So if you ask such a buyer for a review, chances are he will give you a bad review. In addition, Fiber sends two notifications to each buyer to leave a review. So if a buyer gives a review or wants to give one, it is expected that he will provide it.
2) Buyers not getting enough time:
There are many buyers who, after understanding the work, complete the order properly but do not give reviews intentionally. Because he wants to take a little more time to check the work and maybe show someone else if everything is okay. After all, he will decide to give the review. If you ask such a buyer for reviews, he will think you are for reviews.